Complaints & Contact
Last updated: 4 November 2026
Service enquiries
For business proposals, general assistance and website enquiries, contact ASKUS@BLAXOL.COM. Please state whether your request concerns the Global or India business and include any relevant engagement reference.
Raise a complaint
Email VIGILANCE@BLAXOL.COM with your name, preferred contact details, relevant entity or engagement reference, a concise explanation of the issue and the resolution requested. Include relevant correspondence where useful, but do not send passwords, authentication codes or unnecessary personal records.
Review and follow-up
A complaint should be directed to the entity responsible for the relevant relationship. The review may require clarification and relevant supporting records. Where a specific agreement or applicable regulation sets out an escalation process or response period, that process applies. This website does not replace any right to approach a competent regulator, dispute-resolution body or court.
India corporate-action enquiries
For the investment-arm transition and associated customer settlement enquiries, the published contact is Mr. Gaurav Poojari at gaurav.p6@blaxol.com. Refer to the India homepage for the corporate-action notice. This contact page does not amend an existing agreement or payment obligation.
Global CEO channel
Correspondence addressed to the Global CEO may be sent to OOC@BLAXOL.COM. Include the existing correspondence reference when escalating a matter so that it can be understood in context.
INDIA